How To Fix CRM_MKTPL_EAI252 - Product Basis Code &1 is not valid for agreement

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 252

• Message text: Product Basis Code &1 is not valid for agreement

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI252 - Product Basis Code &1 is not valid for agreement ?

  The SAP error message CRM_MKTPL_EAI252 indicates that the product basis code specified in a marketing agreement is not valid. This error typically arises in the context of SAP Customer Relationship Management (CRM) when working with marketing agreements, product management, or related functionalities.
  Cause:
  
  Invalid Product Basis Code: The product basis code (&1) you are trying to use in the agreement does not exist in the system or is not correctly configured.
  Inactive or Deleted Product: The product associated with the basis code may have been marked as inactive or deleted.
  Incorrect Configuration: The product basis code may not be assigned to the relevant marketing agreement type or may not be valid for the specific context in which it is being used.
  Authorization Issues: There may be authorization issues preventing access to the product basis code.
  
  Solution:
  
  Verify Product Basis Code: Check the product basis code in the system to ensure it exists and is correctly configured. You can do this by navigating to the product master data and confirming its status.
  Check Agreement Type: Ensure that the product basis code is valid for the specific type of marketing agreement you are working with. You may need to consult the configuration settings for marketing agreements.
  Activate Product: If the product is inactive, you may need to activate it or create a new product basis code that is valid for your agreement.
  Review Authorizations: Ensure that you have the necessary authorizations to access and use the product basis code in question.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the product basis code and its usage in marketing agreements.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to access marketing agreements or MM03 to view product master data.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.