How To Fix CRM_MKTPL_EAI069 - Error while reading assigned date ranges

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 069

• Message text: Error while reading assigned date ranges

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI069 - Error while reading assigned date ranges ?

  The SAP error message CRM_MKTPL_EAI069 typically indicates an issue related to reading assigned date ranges in the context of marketing planning or campaign management within the SAP Customer Relationship Management (CRM) module. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Missing or Incorrect Date Ranges: The date ranges assigned to a marketing plan or campaign may be missing, incorrectly defined, or not properly linked to the relevant objects.
  Authorization Issues: The user may not have the necessary authorizations to access the date range data.
  Data Consistency Issues: There may be inconsistencies in the data, such as orphaned records or incorrect relationships between marketing objects and their date ranges.
  Configuration Issues: The configuration settings for marketing planning or campaign management may not be set up correctly, leading to issues when trying to read date ranges.
  System Bugs or Limitations: There may be bugs in the SAP system or limitations in the version being used that affect how date ranges are processed.
  
  Solutions:
  
  Check Date Ranges: Verify that the date ranges assigned to the marketing plan or campaign are correctly defined and exist in the system. Ensure that they are active and valid.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the relevant marketing data and date ranges.
  Data Consistency Check: Perform a consistency check on the marketing data to identify any orphaned records or inconsistencies. This may involve using transaction codes like SE11 or SE16 to inspect the relevant tables.
  Configuration Review: Review the configuration settings for marketing planning and campaign management to ensure they are set up correctly. This may involve checking transaction codes like SPRO for configuration settings.
  System Updates: Check for any available updates or patches for your SAP system that may address known bugs related to this error.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may provide additional information or solutions related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in troubleshooting marketing-related issues.
  SAP Documentation: Refer to the official SAP documentation for CRM marketing and campaign management for detailed information on how date ranges are managed.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation, or to reach out to SAP support for assistance.