How To Fix CRM_MKTPL_EAI070 - Error while reading assigned causals

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 070

• Message text: Error while reading assigned causals

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI070 - Error while reading assigned causals ?

  The SAP error message CRM_MKTPL_EAI070 indicates that there is an issue while reading assigned causals in the context of SAP CRM (Customer Relationship Management) marketing planning. This error typically arises when the system is unable to retrieve or process the causal data associated with a marketing plan or campaign.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the causal records that are linked to the marketing plan.
  Authorization Issues: The user may not have the necessary authorizations to access the causal data.
  Configuration Issues: There could be configuration problems in the marketing planning module or related components.
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or issues with the underlying data model.
  Missing or Inactive Causals: The causals that are supposed to be linked to the marketing plan may be missing or inactive.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify that all required causal records are present and correctly linked to the marketing plan.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the status of the marketing plan and its associated causals.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the marketing planning and causal data.
  Check the user roles and profiles in transaction PFCG.
  
  
  
  Configuration Review:
  
  Review the configuration settings for marketing planning and causals in the SAP system.
  Ensure that all necessary settings are correctly configured in the customizing settings (transaction SPRO).
  
  
  
  Technical Troubleshooting:
  
  Check for any system logs or error messages that may provide more context about the issue.
  Use transaction SLG1 to view application logs for any related errors.
  
  
  
  Check Causal Status:
  
  Ensure that the causals linked to the marketing plan are active and not marked for deletion.
  You can check the status of causals in the relevant transaction or report.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for configuration.
  Documentation: Review SAP documentation related to marketing planning and causals for a better understanding of the data model and processes involved.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTPL_EAI070 error effectively.