How To Fix CRM_MKTPL_DEFAULTS039 - Duplicate event ID, check your entries; information not saved (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 039

• Message text: Duplicate event ID, check your entries; information not saved (&)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS039 - Duplicate event ID, check your entries; information not saved (&) ?

  The SAP error message CRM_MKTPL_DEFAULTS039 indicates that there is a duplicate event ID in the system when trying to save marketing plan data. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you are working with marketing plans, campaigns, or events.
  Cause:
  
  
  Duplicate Event ID: The most common cause of this error is that the event ID you are trying to enter already exists in the system. This can happen if:
  
  You are trying to create a new event with an ID that has already been used.
  There is a data entry error where the same ID is mistakenly entered multiple times.
  
  
  
  Data Integrity Issues: Sometimes, data integrity issues can arise from previous imports or data migrations that may have led to duplicate entries.
  
  
  Solution:
  
  
  Check Existing Event IDs: 
  
  Before creating a new event, check the existing event IDs in the system to ensure that the ID you want to use is not already taken.
  You can do this by navigating to the relevant transaction or using reports that list existing events.
  
  
  
  Use a Unique Event ID: 
  
  If you find that the event ID is already in use, choose a different, unique ID for your new event.
  
  
  
  Data Cleanup: 
  
  If you suspect that there are duplicate entries in the system that should not exist, you may need to perform a data cleanup. This could involve deleting or archiving old or unnecessary entries.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or help resources for guidelines on how to manage event IDs and ensure compliance with naming conventions.
  
  
  
  Contact Support: 
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with marketing plans and events, such as CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Permissions: Ensure that you have the necessary permissions to create or modify events in the system, as permission issues can sometimes lead to unexpected errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.