How To Fix CRM_MKTPL_DEFAULTS037 - Invalid factory calendar; use the input help

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 037

• Message text: Invalid factory calendar; use the input help

What causes this issue?

You have entered an invalid factory calendar.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entry or use the input help to select another factory
calendar.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS037 - Invalid factory calendar; use the input help ?

  The SAP error message CRM_MKTPL_DEFAULTS037 indicates that there is an issue with the factory calendar being used in a marketing planning context. This error typically arises when the system cannot find a valid factory calendar for the specified parameters, which can affect planning and scheduling processes.
  Cause:
  
  Invalid Factory Calendar: The factory calendar specified in the transaction or configuration does not exist or is not valid for the given date range.
  Missing Configuration: The factory calendar may not be properly configured in the system.
  Incorrect Input: The user may have entered an incorrect factory calendar ID or date range that does not correspond to any existing calendar.
  Authorization Issues: The user may not have the necessary authorizations to access the factory calendar.
  
  Solution:
  
  
  Check Factory Calendar:
  
  Use the input help (F4) in the relevant field to select a valid factory calendar. This will ensure that you are using an existing and valid calendar.
  Verify that the factory calendar is correctly defined in the system.
  
  
  
  Configuration:
  
  Go to the configuration settings in SAP and check the factory calendar settings. Ensure that the calendar is active and properly set up.
  You can check the factory calendar in transaction code SCAL (Maintain Factory Calendar) to see if it exists and is correctly configured.
  
  
  
  Date Range:
  
  Ensure that the date range you are working with is valid and falls within the operational dates of the factory calendar.
  
  
  
  Authorization:
  
  Check if you have the necessary authorizations to access the factory calendar. If not, contact your system administrator to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on factory calendars and their configuration.
  
  
  
  Related Information:
  
  Factory Calendar: A factory calendar defines the working days and non-working days for a specific plant or location. It is crucial for scheduling and planning activities in SAP.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCAL (for maintaining factory calendars) and CRMD_ORDER (for managing CRM orders) to navigate and troubleshoot effectively.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may resolve the issue.
  
  By following these steps, you should be able to resolve the error and ensure that the correct factory calendar is being used in your SAP CRM processes.