How To Fix CRM_MKTPL_DEFAULTS038 - Enter a valid factory calendar; information not saved (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 038

• Message text: Enter a valid factory calendar; information not saved (&)

What causes this issue?

You have entered an invalid factory calendar.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entry or use the input help to select another factory
calendar.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS038 - Enter a valid factory calendar; information not saved (&) ?

  The SAP error message CRM_MKTPL_DEFAULTS038 indicates that there is an issue with the factory calendar being used in the context of marketing planning or related activities. This error typically arises when the system cannot find a valid factory calendar for the specified parameters, which is essential for scheduling and planning purposes.
  Cause:
  
  Invalid Factory Calendar: The factory calendar entered does not exist or is not valid for the specified organizational unit or time period.
  Missing Configuration: The factory calendar may not be configured correctly in the system.
  Authorization Issues: The user may not have the necessary authorizations to access or view the factory calendar.
  Incorrect Date Range: The date range specified may not align with the factory calendar's validity period.
  
  Solution:
  
  
  Check Factory Calendar:
  
  Go to the transaction code SCAL (Maintain Factory Calendar) and verify that the factory calendar exists and is correctly configured.
  Ensure that the factory calendar is assigned to the relevant organizational unit.
  
  
  
  Validate Input:
  
  Ensure that the factory calendar is entered correctly in the relevant fields. Check for typos or incorrect codes.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the factory calendar. This may involve checking roles and permissions in the user profile.
  
  
  
  Adjust Date Range:
  
  If applicable, check the date range being used in the transaction and ensure it falls within the validity period of the factory calendar.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on factory calendar configuration and usage.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Factory Calendar: A factory calendar defines the working days and non-working days for a specific organizational unit. It is crucial for planning and scheduling activities in SAP.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SCAL (for maintaining factory calendars) and CRMD_ORDER (for managing CRM orders) to navigate the system effectively.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error message.
  
  By following these steps, you should be able to resolve the error and ensure that the factory calendar is correctly set up for your marketing planning activities.