How To Fix CRM_MKTPL_DEFAULTS041 - There is a gap between buying and post-dip dates; change the dates

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 041

• Message text: There is a gap between buying and post-dip dates; change the dates

The <ZK>End Date</> in the date range that is assigned as "Buying date"
has to be the same as the <ZK>Start Date</> in the date range that is
assigned as "Post-dip date".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS041 - There is a gap between buying and post-dip dates; change the dates ?

  The SAP error message CRM_MKTPL_DEFAULTS041 indicates that there is a discrepancy between the buying date and the post-dip date in a marketing planning context. This error typically arises in the SAP Customer Relationship Management (CRM) module when the dates set for a marketing plan or campaign do not align correctly, which can lead to issues in planning and execution.
  Cause:
  The error is triggered when:
  
  The buying date (the date when the product is available for purchase) is set to a date that is earlier than the post-dip date (the date when the marketing campaign or promotion is expected to end).
  This creates a logical inconsistency, as it implies that a product is available for purchase before the marketing campaign has concluded.
  
  Solution:
  To resolve this error, you need to adjust the dates in the marketing plan or campaign. Here are the steps you can take:
  
  
  Access the Marketing Plan: Navigate to the marketing plan or campaign in the SAP CRM system where the error is occurring.
  
  
  Check Dates: Review the buying date and the post-dip date. Ensure that the buying date is set to a date that is either the same as or later than the post-dip date.
  
  
  Adjust Dates: If necessary, change the buying date to a later date or adjust the post-dip date to an earlier date, depending on your marketing strategy and requirements.
  
  
  Save Changes: After making the necessary adjustments, save the changes to the marketing plan.
  
  
  Recheck: After saving, recheck to ensure that the error message no longer appears.
  
  
  Related Information:
  
  Marketing Planning: Understanding the marketing planning process in SAP CRM can help prevent similar issues in the future. Ensure that all dates are logically aligned when creating marketing campaigns.
  Documentation: Refer to SAP documentation or help resources for more detailed information on date settings in marketing plans.
  User Training: If this error occurs frequently, consider providing training for users involved in marketing planning to ensure they understand how to set dates correctly.
  
  By following these steps, you should be able to resolve the error and ensure that your marketing plans are set up correctly.