How To Fix CRM_MKTPL_DEFAULTS017 - Enter a duration between one and 42; information not saved (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 017

• Message text: Enter a duration between one and 42; information not saved (&)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS017 - Enter a duration between one and 42; information not saved (&) ?

  The SAP error message CRM_MKTPL_DEFAULTS017 indicates that there is an issue with the duration value entered in a marketing planning transaction. Specifically, the error message states that the duration must be between 1 and 42, and the information you attempted to save was not saved due to this validation failure.
  Cause:
  The error is triggered when a user tries to enter a duration value that is either less than 1 or greater than 42. This could happen in various scenarios, such as when setting up marketing campaigns, planning activities, or defining time frames for marketing initiatives.
  Solution:
  To resolve this error, follow these steps:
  
  
  Check the Duration Field: Go back to the field where you entered the duration and ensure that the value is between 1 and 42. 
  
  
  Correct the Value: If the value is outside this range, change it to a valid number within the specified limits.
  
  
  Save Again: After correcting the duration, attempt to save the information again.
  
  
  Review Documentation: If you are unsure about the context in which you are entering the duration, refer to the relevant SAP documentation or user guides for marketing planning to understand the expected input values.
  
  
  Consult with Colleagues or Support: If you continue to experience issues, consider consulting with colleagues who have experience with the SAP CRM module or reach out to your SAP support team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. Sometimes, there may be patches or updates that address specific problems.
  User Training: Ensure that users are trained on the correct input values and the significance of the duration field in the context of marketing planning.
  System Configuration: If the error persists and seems to be a systemic issue, it may be worth reviewing the configuration settings in the SAP system to ensure that they align with business requirements.
  
  By following these steps, you should be able to resolve the error and successfully save your marketing planning information.