How To Fix CRM_MKTPL_DEFAULTS015 - Enter a valid campaign type; information not saved (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 015

• Message text: Enter a valid campaign type; information not saved (&)

What causes this issue?

You have entered an invalid campaign type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entry or use the input help to select another campaign type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS015 - Enter a valid campaign type; information not saved (&) ?

  The SAP error message CRM_MKTPL_DEFAULTS015 indicates that the system requires a valid campaign type to be entered, and the information cannot be saved until a valid entry is provided. This error typically occurs in the context of creating or modifying marketing campaigns in SAP CRM.
  Cause:
  
  Invalid Campaign Type: The campaign type entered does not exist in the system or is not configured correctly.
  Missing Configuration: The campaign type may not be defined in the customizing settings of SAP CRM.
  Authorization Issues: The user may not have the necessary authorizations to access or create the specified campaign type.
  Data Entry Error: There may be a typographical error in the campaign type field.
  
  Solution:
  
  
  Check Campaign Type:
  
  Verify that the campaign type you are trying to enter is valid and exists in the system. You can do this by navigating to the campaign type configuration in the SAP system.
  Use transaction code SPRO to access the configuration settings and check under CRM > Marketing > Campaign Management > Define Campaign Types.
  
  
  
  Create or Modify Campaign Type:
  
  If the campaign type does not exist, you may need to create it. Ensure that all necessary attributes and settings are configured correctly.
  If you have the necessary permissions, you can create a new campaign type or modify an existing one.
  
  
  
  Check Authorizations:
  
  Ensure that your user role has the necessary authorizations to create or modify campaigns. You may need to contact your SAP security administrator to verify your permissions.
  
  
  
  Correct Data Entry:
  
  Double-check the input for any typographical errors. Ensure that you are entering the campaign type in the correct format.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on campaign types and their configurations.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing campaigns and SPRO for configuration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Forums: Consider visiting SAP community forums or discussion boards for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.