How To Fix CRM_MKTPL_DEFAULTS016 - Enter a valid time unit; information not saved (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 016

• Message text: Enter a valid time unit; information not saved (&)

What causes this issue?

You have entered an invalid time unit.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entry or use the input help to select another time unit.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS016 - Enter a valid time unit; information not saved (&) ?

  The SAP error message CRM_MKTPL_DEFAULTS016 indicates that there is an issue with the time unit entered in a marketing planning transaction. This error typically occurs when the system expects a valid time unit (like days, weeks, months, etc.) but receives an invalid or empty value instead.
  Cause:
  
  Invalid Time Unit: The time unit entered in the relevant field is not recognized by the system. This could be due to a typo or using a unit that is not configured in the system.
  Empty Field: The field for the time unit may be left blank, which is not acceptable for the operation being performed.
  Configuration Issues: There may be issues with the configuration of time units in the system, leading to the system not recognizing valid entries.
  
  Solution:
  
  
  Check Input: Ensure that the time unit you are entering is valid. Common time units include:
  
  Days (D)
  Weeks (W)
  Months (M)
  Years (Y)
  
  Make sure you are using the correct abbreviation or full name as required by the system.
  
  
  Field Validation: If the field is mandatory, ensure that it is not left empty. Fill in the required time unit before saving.
  
  
  Configuration Review: If you believe the input is correct, check the configuration settings in the SAP system:
  
  Go to the relevant customizing transaction (e.g., SPRO) and navigate to the settings for marketing planning.
  Verify that the time units are correctly defined and active.
  
  
  
  Consult Documentation: Refer to SAP documentation or help files for the specific transaction you are using to ensure you are following the correct procedures.
  
  
  User Authorization: Ensure that you have the necessary authorizations to make changes in the marketing planning module.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to CRM marketing planning that might address this specific error.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with marketing planning, as they may provide additional context or options for troubleshooting.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users.
  
  By following these steps, you should be able to resolve the error and successfully save your marketing planning data.