How To Fix CRM_MKTPL_DEFAULTS019 - Enter a valid reference date; information not saved (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 019

• Message text: Enter a valid reference date; information not saved (&)

What causes this issue?

You have entered an invalid reference date.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entry or use the input help to select another reference date.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS019 - Enter a valid reference date; information not saved (&) ?

  The SAP error message CRM_MKTPL_DEFAULTS019 indicates that a valid reference date must be entered in order to save the information. This error typically occurs in the context of marketing planning or related modules within SAP CRM (Customer Relationship Management).
  Cause:
  The error is triggered when:
  
  The reference date field is left blank or contains an invalid date format.
  The date entered is outside the acceptable range defined in the system (e.g., a date in the past that is not allowed).
  There may be a configuration issue or a missing setting in the marketing planning module.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Reference Date Field:
  
  Ensure that the reference date field is filled in correctly.
  The date should be in the correct format (usually YYYY-MM-DD).
  
  
  
  Validate Date Range:
  
  Make sure the date you are entering is within the acceptable range defined in your system settings.
  If you are trying to enter a date in the past, check if the system allows it for the specific transaction you are performing.
  
  
  
  Configuration Settings:
  
  Review the configuration settings for marketing planning in SAP. Ensure that all necessary parameters related to dates are correctly set up.
  Consult with your SAP administrator or functional consultant to verify if there are any specific settings that need to be adjusted.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary authorizations to perform the action you are attempting. Sometimes, lack of permissions can lead to unexpected errors.
  
  
  
  SAP Notes and Documentation:
  
  Check for any relevant SAP Notes that might address this specific error. SAP frequently updates its documentation and provides fixes for known issues.
  You can search the SAP Support Portal for any notes related to CRM_MKTPL_DEFAULTS019.
  
  
  
  Testing:
  
  After making the necessary changes, try to save the information again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to marketing planning in SAP CRM, as they may provide additional context for where the error is occurring.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for CRM marketing planning to understand the requirements for entering reference dates and other related fields.
  
  If the issue persists after following these steps, it may be necessary to involve your technical support team or SAP support for further investigation.