How To Fix CRM_MKTPL_DEFAULTS020 - Enter a valid buying pattern type; information not saved (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 020

• Message text: Enter a valid buying pattern type; information not saved (&)

What causes this issue?

You have entered an invalid buying pattern type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entry or use the input help to select another buying pattern
type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS020 - Enter a valid buying pattern type; information not saved (&) ?

  The SAP error message CRM_MKTPL_DEFAULTS020 indicates that there is an issue with the buying pattern type being entered in the system. This error typically occurs in the context of marketing planning or when working with marketing attributes in SAP CRM (Customer Relationship Management).
  Cause:
  The error message is triggered when:
  
  An invalid or non-existent buying pattern type is entered in the relevant field.
  The buying pattern type may not be defined in the system or may have been deleted.
  There may be a mismatch between the expected input format and the actual input.
  The user may not have the necessary authorizations to access or modify the buying pattern types.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Validity of Buying Pattern Type:
  
  Ensure that the buying pattern type you are trying to enter is valid and exists in the system. You can do this by navigating to the relevant configuration settings in SAP.
  
  
  
  Define or Update Buying Pattern Types:
  
  If the buying pattern type does not exist, you may need to create it. This can typically be done in the customizing settings (transaction code SPRO) under the relevant marketing planning section.
  If it exists but is not functioning correctly, check if it needs to be updated or reconfigured.
  
  
  
  Input Format:
  
  Verify that the input format matches the expected format for the buying pattern type. Ensure there are no extra spaces or incorrect characters.
  
  
  
  Authorization Check:
  
  Ensure that you have the necessary authorizations to access and modify buying pattern types. If not, contact your system administrator to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for more detailed information on the specific buying pattern types and their configurations.
  
  
  
  Check for System Notes or Updates:
  
  Sometimes, SAP releases notes or updates that address specific issues. Check the SAP Support Portal for any relevant notes related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, CRMD_ORDER for managing marketing documents, or CRMD_ORDERADM_H for accessing order administration.
  SAP Community: Consider checking the SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is impacting business processes.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.