How To Fix CRM_MKTPL_DEFAULTS022 - Enter all required information in the Promotion Calendar

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 022

• Message text: Enter all required information in the Promotion Calendar

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

System Response

How to fix this error?

Go to the assignment block <ZK>Promotion Calendar </>and enter
information in all the mandatory fields before proceeding any further.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS022 - Enter all required information in the Promotion Calendar ?

  The SAP error message CRM_MKTPL_DEFAULTS022 indicates that there are missing required fields in the Promotion Calendar when you are trying to create or modify a marketing promotion in SAP CRM. This error typically occurs when certain mandatory fields have not been filled out, which are necessary for the system to process the promotion correctly.
  Cause:
  The error is triggered when:
  
  Required fields in the Promotion Calendar are left blank.
  The promotion details are incomplete, such as missing start and end dates, or other essential information related to the promotion.
  There may be validation rules set up in the system that require specific fields to be filled out before proceeding.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Check Required Fields: Review the Promotion Calendar screen and ensure that all mandatory fields are filled out. Common required fields include:
  
  Promotion Name
  Start Date
  End Date
  Description
  Any other fields marked with an asterisk (*) or indicated as mandatory.
  
  
  
  Validate Dates: Ensure that the start date is earlier than the end date. If the dates are incorrect, adjust them accordingly.
  
  
  Review Configuration: If you are unsure which fields are required, consult your SAP configuration or documentation, as the required fields may vary based on your organization's setup.
  
  
  Consult Help Documentation: Use the SAP help documentation or transaction codes like SE80 or SE11 to check the data model and see which fields are mandatory.
  
  
  User Authorization: Ensure that you have the necessary permissions to create or modify promotions. Sometimes, lack of authorization can lead to incomplete data entry.
  
  
  Error Logs: Check for any additional error messages or logs that might provide more context about what specific information is missing.
  
  
  Contact Support: If you are still unable to resolve the issue, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in SAP CRM.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing promotions.
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_MKTPL_DEFAULTS022 error.
  Training: If you frequently encounter issues with the Promotion Calendar, consider additional training on SAP CRM marketing functionalities.
  
  By ensuring that all required fields are filled out correctly, you should be able to resolve the error and proceed with your marketing promotion activities in SAP CRM.