How To Fix CRM_MKTPL_DEFAULTS024 - Enter a buying percentage other than zero for first period (&)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

  • Message number: 024

  • Message text: Enter a buying percentage other than zero for first period (&)

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS024 - Enter a buying percentage other than zero for first period (&) ?

    The SAP error message CRM_MKTPL_DEFAULTS024 indicates that when setting up a marketing plan, the system requires a non-zero buying percentage for the first period. This error typically arises in the context of marketing planning within the SAP Customer Relationship Management (CRM) module.

    Cause:

    The error occurs because the system expects a valid buying percentage for the first period of the marketing plan. A buying percentage of zero is not acceptable as it implies that there are no expected purchases or sales during that period, which is likely not a valid scenario for planning purposes.

    Solution:

    To resolve this error, you need to enter a non-zero buying percentage for the first period in your marketing plan. Here are the steps to do this:

    1. Access the Marketing Plan: Navigate to the marketing plan where the error is occurring.
    2. Edit the First Period: Locate the section for the first period of the marketing plan.
    3. Enter a Valid Buying Percentage: Input a percentage greater than zero. This percentage should reflect the expected buying behavior for that period.
    4. Save Changes: After entering the valid percentage, save your changes to the marketing plan.
    5. Recheck the Plan: Ensure that all other periods are also correctly filled out to avoid similar errors.

    Related Information:

    • Understanding Buying Percentage: The buying percentage is a critical metric in marketing planning as it helps in forecasting sales and managing inventory. It is usually based on historical data, market analysis, and sales strategies.
    • Marketing Plan Configuration: Familiarize yourself with the overall configuration of marketing plans in SAP CRM, including how to set up periods, define objectives, and allocate budgets.
    • Documentation and Support: If you continue to face issues, refer to SAP documentation or consult with your SAP support team for further assistance. They may provide insights specific to your organization's configuration and business processes.

    By ensuring that the buying percentage is set correctly, you should be able to eliminate the error and proceed with your marketing planning activities.

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