How To Fix CRM_MKTPL_DEFAULTS026 - Enter a valid sales organization; use the input help

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 026

• Message text: Enter a valid sales organization; use the input help

What causes this issue?

You have entered an invalid sales organization.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entry or use the input help to select another sales
organization.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS026 - Enter a valid sales organization; use the input help ?

  The SAP error message CRM_MKTPL_DEFAULTS026 indicates that the system requires a valid sales organization to be entered, and it suggests using the input help (F4 help) to find valid entries. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to create or modify marketing plans, campaigns, or other related objects that require a sales organization.
  Cause:
  
  Invalid Sales Organization: The sales organization entered does not exist in the system or is not valid for the current context.
  Missing Configuration: The sales organization may not be properly configured in the system, or it may not be assigned to the relevant organizational units.
  Authorization Issues: The user may not have the necessary authorizations to access the sales organization.
  Data Entry Error: There may be a typographical error in the sales organization code entered.
  
  Solution:
  
  Check Sales Organization: Verify that the sales organization you are trying to enter is valid. You can do this by using the input help (F4) to see a list of available sales organizations.
  Configuration Check: Ensure that the sales organization is properly configured in the system. This includes checking if it is assigned to the relevant company code and distribution channel.
  Authorization Check: Make sure that the user has the necessary authorizations to access the sales organization. This can be checked with your SAP security team.
  Correct Data Entry: Double-check the sales organization code for any typographical errors and ensure it is entered correctly.
  Consult Documentation: If you are unsure about the sales organization setup, consult your SAP documentation or reach out to your SAP administrator for assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OVX5 (to maintain sales organizations) or SPRO (to access the configuration settings) to check or modify settings related to sales organizations.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
  User Roles: Review user roles and authorizations in transaction SU01 to ensure that the user has the necessary permissions to work with sales organizations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.