How To Fix CRM_MKTPL_DEFAULTS000 - Control error has occured; session was terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 000

• Message text: Control error has occured; session was terminated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS000 - Control error has occured; session was terminated ?

  The SAP error message "CRM_MKTPL_DEFAULTS000 Control error has occurred; session was terminated" typically indicates a problem with the marketing planning or control processes within the SAP Customer Relationship Management (CRM) module. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system performance problems.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the marketing planning configuration can lead to control errors.
  Data Inconsistencies: Missing or inconsistent data in the marketing planning objects can trigger this error.
  Session Management: Problems with session handling in the SAP system, such as timeouts or session limits being reached.
  Authorization Issues: Lack of proper authorizations for the user trying to perform the action.
  System Performance: High load on the system or performance issues can lead to session termination.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the configuration settings for marketing planning in the SAP CRM system. Ensure that all necessary settings are correctly defined.
  Use transaction codes like SPRO to access the configuration settings.
  
  
  
  Data Validation:
  
  Validate the data being used in the marketing planning process. Check for any missing or inconsistent entries.
  Use transaction codes like SE16 to inspect relevant tables for data integrity.
  
  
  
  Session Management:
  
  Monitor the session management settings in the SAP system. Check for any session timeouts or limits that may be causing the issue.
  If necessary, increase session timeout settings in the system profile.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the actions related to marketing planning.
  Use transaction code SU53 to check for authorization failures after the error occurs.
  
  
  
  System Performance:
  
  Check the system performance and load. If the system is under heavy load, consider optimizing performance or scheduling tasks during off-peak hours.
  Use transaction codes like ST22 to check for dumps or SM21 for system logs to identify any underlying issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, SE16, SU53, ST22, and SM21 for troubleshooting.
  SAP Documentation: Refer to the official SAP documentation for CRM marketing planning for detailed configuration and troubleshooting guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the "CRM_MKTPL_DEFAULTS000 Control error" in your SAP system.