How To Fix CRM_MKTPL_DEFAULTS001 - Enter a valid campaign type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 001

• Message text: Enter a valid campaign type

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

You have entered an invalid campaign type.

System Response

How to fix this error?

Check your entry or use the input help to select another campaign type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS001 - Enter a valid campaign type ?

  The SAP error message CRM_MKTPL_DEFAULTS001 ("Enter a valid campaign type") typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or modify a marketing campaign without specifying a valid campaign type. This error can arise in various scenarios, such as when creating a new campaign or when trying to save changes to an existing one.
  Cause:
  
  Missing Campaign Type: The most common cause is that the campaign type field is left blank or contains an invalid entry.
  Configuration Issues: The campaign types may not be properly configured in the system, or the user may not have the necessary authorizations to access certain campaign types.
  Data Entry Errors: There may be typographical errors or incorrect values entered in the campaign type field.
  
  Solution:
  
  Check Campaign Type Field: Ensure that you have selected a valid campaign type from the dropdown list. If the field is empty, select an appropriate campaign type.
  Verify Configuration: If you are an administrator, check the configuration settings for campaign types in the SAP CRM system. Ensure that the campaign types are defined correctly in the system.
  
  Navigate to the relevant customizing transaction (e.g., SPRO) and check the settings under:
  
  Marketing > Campaign Management > Define Campaign Types.
  
  
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to access and use the selected campaign type. This may involve checking user roles and permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on valid campaign types and their configurations.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  Campaign Types: In SAP CRM, campaign types are used to categorize different marketing campaigns (e.g., email campaigns, events, promotions). Each type may have specific attributes and processes associated with it.
  Customization: Campaign types can be customized based on business requirements, and it is essential to ensure that the necessary types are available and correctly configured in the system.
  SAP Notes: Check SAP Notes for any updates or patches related to campaign management that may address this error.
  
  By following these steps, you should be able to resolve the error and successfully create or modify your marketing campaign in SAP CRM.