How To Fix CRM_MKTPL_DEFAULTS002 - Enter a valid unit of duration

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 002

• Message text: Enter a valid unit of duration

What causes this issue?

You have entered an invalid time unit.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entry or use the input help to select another time unit.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS002 - Enter a valid unit of duration ?

  The SAP error message CRM_MKTPL_DEFAULTS002 ("Enter a valid unit of duration") typically occurs in the context of SAP CRM (Customer Relationship Management) when a user is trying to enter a duration value without specifying a valid unit of measurement. This error is often encountered in marketing planning or campaign management scenarios where duration is a critical parameter.
  Cause:
  
  Missing Unit of Duration: The user may have entered a duration value (like a number of days, weeks, or months) without specifying the corresponding unit (e.g., days, weeks).
  Invalid Unit of Duration: The unit provided may not be recognized by the system or may not be valid in the context of the operation being performed.
  Field Configuration: The field where the duration is being entered may not be configured correctly to accept the input.
  
  Solution:
  
  Check Input: Ensure that you are entering both a numeric value and a valid unit of duration. For example, if you want to specify a duration of 10 days, you should enter "10" and select "Days" from the dropdown or input options.
  Review Field Settings: If you are a system administrator or have access to configuration settings, check the field settings in the relevant transaction or screen to ensure that the duration field is set up correctly to accept valid units.
  Consult Documentation: Refer to SAP documentation or help files for the specific transaction or module you are working with to understand the expected format for entering duration.
  User Training: If this error is common among users, consider providing training or guidance on how to correctly enter duration values in the system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP CRM where this error might occur, such as those related to marketing planning or campaign management.
  Support Forums: Engage with SAP community forums or support channels where other users may have encountered and resolved similar issues.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.