How To Fix CRM_MKTPL_COND_IF070 - Condition record for product group &1 has been deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

  • Message number: 070

  • Message text: Condition record for product group &1 has been deleted

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_COND_IF070 - Condition record for product group &1 has been deleted ?

    The SAP error message CRM_MKTPL_COND_IF070 indicates that a condition record for a specific product group has been deleted. This error typically arises in the context of marketing and sales processes within the SAP Customer Relationship Management (CRM) module, particularly when trying to access or process data related to marketing plans or conditions that are no longer available.

    Cause:

    1. Deleted Condition Record: The primary cause of this error is that the condition record for the specified product group (indicated by &1) has been deleted from the system. This could happen due to data maintenance activities, such as manual deletions or data migrations.
    2. Incorrect Configuration: There may be a configuration issue where the system is trying to reference a condition record that should exist but does not due to incorrect settings or data inconsistencies.
    3. Data Synchronization Issues: If the system is integrated with other modules or systems, there may be synchronization issues leading to the deletion of records that are still being referenced.

    Solution:

    1. Check Condition Records: Verify if the condition record for the specified product group exists in the system. You can do this by navigating to the relevant transaction (e.g., using transaction code CRMD_ORDER or CRMD_ORDERADM_H) and checking the condition records for the product group.
    2. Recreate the Condition Record: If the condition record has indeed been deleted and is required for your processes, you may need to recreate it. This can typically be done through the relevant transaction for maintaining condition records (e.g., VK11 for pricing conditions).
    3. Review Configuration: Check the configuration settings related to marketing conditions and product groups to ensure that they are set up correctly and that there are no inconsistencies.
    4. Data Consistency Check: Run data consistency checks to identify any other potential issues in the system that may be causing this error. This can help in identifying if there are other related records that are missing or inconsistent.
    5. Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 for maintaining condition records, and CRMD_ORDER for managing CRM orders.
    • SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that provide solutions or workarounds for specific error messages.
    • User Authorization: Ensure that the user has the necessary authorizations to view and manage condition records, as lack of permissions can sometimes lead to misleading error messages.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data setup in your SAP environment.

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