How To Fix CRM_MKTPL_COND_IF071 - Condition records for product group &1 have been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

• Message number: 071

• Message text: Condition records for product group &1 have been deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COND_IF071 - Condition records for product group &1 have been deleted ?

  The SAP error message CRM_MKTPL_COND_IF071 indicates that condition records for a specified product group have been deleted. This message typically arises in the context of SAP CRM (Customer Relationship Management) when the system is trying to access condition records that no longer exist in the database.
  Cause:
  
  Deletion of Condition Records: The most common cause is that the condition records for the specified product group have been deleted either manually or through a batch job.
  Data Migration or Cleanup: If there has been a data migration or cleanup process, it may have inadvertently removed these records.
  Incorrect Configuration: There may be configuration issues or inconsistencies in the system that lead to the system looking for records that are not present.
  
  Solution:
  
  
  Check for Deletion: Verify if the condition records for the specified product group have indeed been deleted. You can do this by navigating to the relevant transaction (e.g., using transaction code CRMD_ORDER or CRMD_ORDERADM_H) and checking the condition records.
  
  
  Recreate Condition Records: If the records have been deleted and are required for business processes, you will need to recreate them. This can be done through the relevant transaction for maintaining condition records (e.g., VK11 for pricing conditions).
  
  
  Review Change Logs: If you have access to change logs, review them to understand when and why the records were deleted. This can help prevent future occurrences.
  
  
  Consult with Functional Team: If you are unsure about the necessity of the condition records or how to recreate them, consult with your SAP functional team or a consultant who specializes in SAP CRM.
  
  
  Check for Custom Developments: If there are any custom developments or enhancements in your SAP system, ensure that they are not affecting the condition records.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 for maintaining condition records, and CRMD_ORDER for managing CRM orders.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to condition records and pricing procedures in CRM to understand how they are structured and maintained.
  
  By following these steps, you should be able to address the error message and restore the necessary condition records for your product group.