How To Fix CRM_MKTPL_COND_IF068 - Condition record for product segment &1 has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_COND_IF - TPM: Generating Condition Records from Campaign

• Message number: 068

• Message text: Condition record for product segment &1 has been deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_COND_IF068 - Condition record for product segment &1 has been deleted ?

  The SAP error message CRM_MKTPL_COND_IF068 indicates that a condition record for a product segment has been deleted. This error typically arises in the context of marketing and sales processes within the SAP Customer Relationship Management (CRM) module, particularly when dealing with condition records related to pricing, discounts, or other marketing conditions.
  Cause:
  
  Deleted Condition Record: The most straightforward cause is that the condition record for the specified product segment has been deleted from the system. This could happen due to data maintenance activities or incorrect data handling.
  Incorrect Configuration: There may be issues with the configuration of the marketing planning or pricing conditions that lead to the system not being able to find the required condition record.
  Data Inconsistency: There might be inconsistencies in the data, such as missing entries in related tables or issues with the master data for the product segment.
  
  Solution:
  
  
  Check Condition Records: 
  
  Navigate to the relevant transaction (e.g., CRM_MKTPL_COND) to check if the condition record for the specified product segment exists. If it has been deleted, you may need to recreate it.
  If you have a backup or a transport request, you might be able to restore the deleted condition record.
  
  
  
  Recreate the Condition Record:
  
  If the record is indeed deleted, you can create a new condition record for the product segment using the appropriate transaction codes (e.g., CRM_MKTPL_COND or CRM_MKTPL).
  Ensure that all necessary fields are filled out correctly to avoid further issues.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to marketing conditions and ensure that they are set up correctly.
  Verify that the product segment is correctly defined and linked to the relevant marketing conditions.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all related data is intact and correctly linked. This may involve checking master data for products, segments, and any related pricing conditions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_MKTPL_COND, CRM_MKTPL, and others that may be used for managing marketing conditions.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that provide solutions or workarounds for specific error messages.
  User Authorization: Ensure that you have the necessary authorizations to view and modify condition records in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data setup in your SAP environment.