Message type: E = Error
Message class: CRM_MKTPL_CC - Show the rule errors.
Message number: 003
Message text: Trade promotion &1 has critical change; account information has changed
The trade promotion failed the critical change check. The account data
has changed.
Modifying and approved trade promotion can trigger a critical change
check.
The trade promotion may be subject to the approval process.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
CRM_MKTPL_CC003
- Trade promotion &1 has critical change; account information has changed ?The SAP error message CRM_MKTPL_CC003 indicates that there has been a critical change in a trade promotion, specifically that the account information associated with the promotion has changed. This can occur in the context of SAP Customer Relationship Management (CRM) and is often related to trade promotion management.
Cause: Account Changes: The error typically arises when there are changes to the account information (e.g., customer details, pricing, or conditions) that are linked to the trade promotion. Data Consistency: The system detects that the changes made to the account information could affect the validity or applicability of the trade promotion. Promotion Status: The promotion may be in a status that does not allow for certain changes, or the changes may violate business rules set within the system.
Solution: Review Changes: Check the changes made to the account information. Identify what specific changes triggered the error. Validate Promotion: Ensure that the trade promotion is still valid with the new
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