How To Fix CRM_MKTPL_CC001 - Trade promotion &1 has critical change; products have changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CC - Show the rule errors.

• Message number: 001

• Message text: Trade promotion &1 has critical change; products have changed

What causes this issue?

The trade promotion failed the critical change check. The product data
has changed.

System Response

Modifying and approved trade promotion can trigger a critical change
check.

How to fix this error?

The trade promotion may be subject to the approval process.

Procedure for System Administrators

Check that product list has changed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CC001 - Trade promotion &1 has critical change; products have changed ?

  The SAP error message CRM_MKTPL_CC001 indicates that there has been a critical change in a trade promotion, specifically that the products associated with the promotion have changed. This can occur in the context of managing trade promotions within the SAP Customer Relationship Management (CRM) module, particularly in the Marketing and Sales areas.
  Cause:
  
  Product Changes: The most common cause of this error is that the products linked to the trade promotion have been modified. This could include adding new products, removing existing ones, or changing the details of the products (like pricing or availability).
  Promotion Status: The promotion may be in a status that does not allow for certain changes, or it may have been finalized or released, preventing further modifications.
  Data Consistency: There may be inconsistencies in the data that need to be resolved before the promotion can be processed.
  
  Solution:
  
  Review Changes: Check the changes made to the products associated with the trade promotion. Ensure that any modifications are intentional and necessary.
  Promotion Status: Verify the status of the trade promotion. If it is in a finalized state, you may need to revert it to a draft or editable state to make further changes.
  Revalidate Promotion: After making necessary adjustments, revalidate the trade promotion to ensure that all data is consistent and correct.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling trade promotions and the implications of product changes.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide patches and updates.
  Transaction Codes: Familiarize yourself with transaction codes related to trade promotions in SAP CRM, such as CRMD_ORDER for managing marketing campaigns and promotions.
  Training and Documentation: Ensure that users involved in managing trade promotions are adequately trained and have access to the necessary documentation to understand the implications of product changes.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.