How To Fix CRM_MKTPL_CC002 - Trade promotion &1 has critical change; buying duration has increased

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CC - Show the rule errors.

• Message number: 002

• Message text: Trade promotion &1 has critical change; buying duration has increased

What causes this issue?

The trade promotion has failed the critical change check. The buy
duration has increased.

System Response

Modifying and approved trade promotion can trigger a critical change
check.

How to fix this error?

The trade promotion may be subject to the approval process.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CC002 - Trade promotion &1 has critical change; buying duration has increased ?

  The SAP error message CRM_MKTPL_CC002 indicates that there has been a critical change in a trade promotion, specifically that the buying duration has increased. This error typically arises in the context of managing trade promotions within the SAP Customer Relationship Management (CRM) module, particularly in the Marketing and Trade Promotion Management areas.
  Cause:
  
  Change in Promotion Parameters: The error is triggered when the parameters of a trade promotion are modified in such a way that the buying duration (the time period during which customers can take advantage of the promotion) has been extended.
  Validation Rules: SAP has built-in validation rules that prevent certain changes to active promotions if they could lead to inconsistencies or conflicts with existing agreements or conditions.
  Active Promotions: If the promotion is already active and you attempt to change the buying duration, the system will flag this as a critical change.
  
  Solution:
  
  Review Changes: Check the changes made to the trade promotion. If the buying duration has indeed been increased, consider whether this change is necessary or if it can be reverted.
  Consult with Stakeholders: Discuss the implications of extending the buying duration with relevant stakeholders (e.g., marketing, sales, finance) to ensure that the change aligns with business objectives.
  Adjust Promotion: If the change is valid and necessary, you may need to:
  
  Deactivate the current promotion and create a new one with the desired parameters.
  Ensure that all related documents and agreements are updated to reflect the new buying duration.
  
  
  Check for Dependencies: Ensure that there are no dependencies or conflicts with other promotions or agreements that could be affected by this change.
  System Configuration: If this error occurs frequently and is causing operational issues, consider reviewing the system configuration and validation rules related to trade promotions to see if adjustments can be made.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to trade promotions and this specific error message.
  Documentation: Review SAP documentation on Trade Promotion Management for best practices and guidelines on managing promotions effectively.
  User Training: Ensure that users involved in creating and managing trade promotions are adequately trained on the implications of changing promotion parameters.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP CRM for further assistance.