How To Fix CRM_MKTPL_CAUSAL058 - Causal factor field &1 inconsistent with Customizing; field deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_CAUSAL - TPM causal factor related messages

  • Message number: 058

  • Message text: Causal factor field &1 inconsistent with Customizing; field deleted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_CAUSAL058 - Causal factor field &1 inconsistent with Customizing; field deleted ?

    The SAP error message CRM_MKTPL_CAUSAL058 indicates that there is an inconsistency between the causal factor field in your CRM system and the Customizing settings. Specifically, it suggests that a field that is expected to be present has been deleted or is not configured correctly in the system.

    Cause:

    1. Field Deletion: The causal factor field that is being referenced has been deleted from the Customizing settings. This could happen due to changes in the configuration or updates to the system.
    2. Inconsistent Configuration: The configuration settings in the Customizing may not match the data being used in the CRM application. This can occur if there have been changes in the data model or if the system has been upgraded.
    3. Transport Issues: If the Customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport that led to inconsistencies.

    Solution:

    1. Check Customizing Settings: Go to the Customizing settings in your SAP system and verify if the causal factor field is still defined. If it has been deleted, you may need to recreate it or adjust your data accordingly.

      • You can access the Customizing settings via transaction code SPRO.
      • Navigate to the relevant area where causal factors are defined and check for the existence of the field.
    2. Adjust Data: If the field has been deleted and you do not need it, you may need to adjust the data that references this field to remove any dependencies on it.

    3. Recreate the Field: If the field is necessary for your business processes, you may need to recreate it in the Customizing settings. Ensure that all related configurations are also updated accordingly.

    4. Check Transport Logs: If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate what went wrong during the transport process.

    5. Consult Documentation: Review any documentation related to recent changes in the system or updates that might have affected the causal factor fields.

    6. Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may provide insights based on the specific version and configuration of your system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) for further investigation.
    • SAP Notes: Search for SAP Notes related to the error message or the specific configuration area to see if there are known issues or patches available.
    • Documentation: Review the SAP Help Portal for documentation on CRM Marketing and causal factors to understand the expected configurations.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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