How To Fix CRM_MKTPL_CC005 - Trade promotion &1 has critical change; plan duration has increased


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_CC - Show the rule errors.

  • Message number: 005

  • Message text: Trade promotion &1 has critical change; plan duration has increased

  • Show details Hide details
  • What causes this issue?

    The trade promotion failed the critical change check. The plan duration
    has increased

    System Response

    Modifying and approved trade promotion can trigger a critical change
    check.

    How to fix this error?

    The trade promotion may be subject to the approval process.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_CC005 - Trade promotion &1 has critical change; plan duration has increased ?

    The SAP error message CRM_MKTPL_CC005 indicates that there has been a critical change in a trade promotion plan, specifically that the plan's duration has increased. This error typically arises in the context of managing trade promotions within the SAP Customer Relationship Management (CRM) module, particularly in the Marketing and Trade Promotion Management areas.

    Cause:

    1. Plan Duration Change: The primary cause of this error is that the duration of a trade promotion plan has been extended beyond its original timeframe. This could happen due to changes in business strategy, market conditions, or other operational requirements.
    2. Critical Changes: The system identifies this change as "critical" because it may affect various aspects of the promotion, including budgeting, resource allocation, and reporting.
    3. Data Integrity: SAP enforces rules to maintain data integrity, and significant changes like an increase in duration may require additional validation or adjustments in related documents or processes.

    Solution:

    To resolve the CRM_MKTPL_CC005 error, you can follow these steps:

    1. Review the Trade Promotion Plan:

      • Check the details of the trade promotion plan to understand the changes made, particularly the new duration.
      • Ensure that the new duration aligns with business requirements and does not conflict with other promotions or plans.
    2. Adjust Related Documents:

      • If there are related documents (e.g., budgets, resource allocations, or marketing activities) that depend on the original duration, review and adjust them accordingly.
      • Ensure that all related components are updated to reflect the new duration.
    3. Validate Changes:

      • After making the necessary adjustments, validate the changes in the system to ensure that all related data is consistent and that the promotion can be processed without issues.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidelines on handling trade promotion changes. This may provide additional insights into the implications of changing the plan duration.
    5. Contact SAP Support:

      • If the issue persists or if you are unsure about the changes, consider reaching out to SAP support for assistance. They can provide guidance based on your specific system configuration and business processes.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on handling trade promotion changes.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM for managing trade promotions, such as CRMD_ORDER for order management or CRMD_ORDERADM_H for accessing order administration.
    • Training and Documentation: Ensure that users involved in trade promotion management are trained on the implications of changing promotion parameters and the processes for updating them in SAP.

    By following these steps, you should be able to address the CRM_MKTPL_CC005 error effectively and ensure that your trade promotion plans are managed correctly within the SAP system.

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