How To Fix CRM_MKTPL_CC006 - Trade promotion &1 has critical change; retail price changed in causal &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CC - Show the rule errors.

• Message number: 006

• Message text: Trade promotion &1 has critical change; retail price changed in causal &2

What causes this issue?

The trade promotion failed the critical change check. The causal retail
price has changed.

System Response

Modifying and approved trade promotion can trigger a critical change
check.

How to fix this error?

The trade promotion may be subject to the approval process.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CC006 - Trade promotion &1 has critical change; retail price changed in causal &2 ?

  The SAP error message CRM_MKTPL_CC006 indicates that there has been a critical change in a trade promotion, specifically that the retail price has been changed in a causal (or related) context. This error typically arises in the context of managing trade promotions within the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing and sales activities.
  Cause:
  
  Critical Change: The error suggests that a critical change has been made to the trade promotion, which could include changes to the retail price, promotional conditions, or other key attributes that affect the promotion's validity or execution.
  Causal Relationship: The term "causal" refers to the underlying reason or context for the promotion. If the retail price is altered in a way that conflicts with the promotion's terms, it triggers this error.
  Data Integrity: The system is designed to maintain data integrity and consistency. Changes that could potentially lead to discrepancies or conflicts in the promotion's execution will result in this error.
  
  Solution:
  
  Review Changes: Check the changes made to the trade promotion and the associated causal. Identify what specific changes were made to the retail price and why.
  Revert Changes: If the changes to the retail price are not necessary or were made in error, consider reverting them to the previous state that was valid for the promotion.
  Adjust Promotion Terms: If the change to the retail price is necessary, you may need to adjust the terms of the trade promotion to align with the new pricing. This may involve updating the promotion's conditions or parameters.
  Consult Documentation: Refer to SAP documentation or guidelines related to trade promotions to ensure compliance with the system's requirements.
  Testing: After making adjustments, test the promotion to ensure that it is functioning correctly without triggering the error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling trade promotions.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM for managing trade promotions, such as CRMD_ORDER for order management or CRMD_ORDERADM_H for accessing order administration.
  User Roles: Ensure that users making changes to trade promotions have the appropriate roles and authorizations to do so, as unauthorized changes can lead to errors.
  Training: Consider training for users involved in managing trade promotions to minimize the risk of critical changes that could lead to errors.
  
  By following these steps, you should be able to resolve the CRM_MKTPL_CC006 error and ensure that your trade promotions are correctly configured and executed.