How To Fix CRM_MKTPL_CA002 - Export of target group for campaign element '&1' failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CA - Messages for Marketing Planner and Campaign Automation

• Message number: 002

• Message text: Export of target group for campaign element '&1' failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CA002 - Export of target group for campaign element '&1' failed ?

  The SAP error message CRM_MKTPL_CA002 indicates that there was a failure in exporting a target group for a campaign element in the SAP Customer Relationship Management (CRM) module. This error can occur due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the target group or campaign element that is being exported.
  Authorization Issues: The user may not have the necessary authorizations to perform the export operation.
  Technical Issues: There could be technical issues such as system performance problems, database locks, or connectivity issues.
  Configuration Errors: Incorrect configuration settings in the CRM system related to marketing or campaign management.
  Target Group Status: The target group may be in a status that does not allow for export (e.g., it may be locked or not fully processed).
  
  Solutions:
  
  Check Data Integrity: Verify that all required data for the target group and campaign element is complete and consistent. Look for any missing or incorrect entries.
  Review Authorizations: Ensure that the user executing the export has the necessary permissions. Check the user roles and authorizations in the SAP system.
  Monitor System Performance: Check for any ongoing system performance issues or database locks that might be affecting the export process. You can use transaction codes like SM37 (Job Monitoring) or SM21 (System Log) to investigate.
  Configuration Review: Review the configuration settings related to marketing and campaign management to ensure they are set up correctly.
  Check Target Group Status: Ensure that the target group is in a valid status for export. If it is locked or incomplete, take the necessary steps to unlock or complete it.
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context on the failure.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER (for managing campaign elements) and CRMD_ORDERADM_H (for accessing campaign management).
  SAP Notes: Search for SAP Notes related to the error message CRM_MKTPL_CA002 in the SAP Support Portal. There may be specific patches or updates that address known issues.
  Documentation: Review SAP documentation on campaign management and target group handling for best practices and troubleshooting tips.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.