How To Fix CRM_MKTPL_CA004 - Determination of business partner for number &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CA - Messages for Marketing Planner and Campaign Automation

• Message number: 004

• Message text: Determination of business partner for number &1 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CA004 - Determination of business partner for number &1 failed ?

  The SAP error message CRM_MKTPL_CA004 indicates that there was a failure in determining the business partner for a specified number. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find or identify the business partner associated with the given number.
  Causes:
  
  Incorrect Business Partner Number: The number provided may not correspond to any existing business partner in the system.
  Business Partner Not Active: The business partner may exist but is not active or is marked as inactive in the system.
  Data Inconsistencies: There may be inconsistencies or missing data in the business partner master data.
  Authorization Issues: The user may not have the necessary authorizations to access the business partner data.
  Configuration Issues: There may be issues with the configuration settings related to business partner determination in the CRM system.
  
  Solutions:
  
  Verify Business Partner Number: Check the business partner number you are using to ensure it is correct and exists in the system.
  Check Business Partner Status: Ensure that the business partner is active. You can do this by navigating to the business partner master data and checking its status.
  Review Master Data: Look for any inconsistencies or missing information in the business partner master data that may prevent the system from recognizing it.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the business partner data. This may involve checking user roles and permissions.
  Configuration Review: Review the configuration settings related to business partner determination in the CRM system. This may involve checking the settings in transaction codes like BP (Business Partner) or SPRO (SAP Project Reference Object).
  Consult Logs: Check the application logs or system logs for any additional error messages or information that may provide more context about the failure.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like BP to manage business partners and CRMD_ORDER to check CRM orders.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for documentation on business partner management and CRM error handling.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.