How To Fix CRM_MKTPL_CA001 - Campaign element &1 has an incorrect segment assignment

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CA - Messages for Marketing Planner and Campaign Automation

• Message number: 001

• Message text: Campaign element &1 has an incorrect segment assignment

What causes this issue?

Campaign element &V1& of campaign &V2& is of type 'direct response' and
does not permit target groups.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to keep this campaign element type, remove any target group
assignments.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CA001 - Campaign element &1 has an incorrect segment assignment ?

  The SAP error message CRM_MKTPL_CA001 indicates that there is an issue with the segment assignment in a campaign element. This error typically arises when the campaign element is not correctly linked to a marketing segment or when the segment assignment does not meet the required criteria.
  Cause:
  
  Incorrect Segment Assignment: The campaign element may be assigned to a segment that is not valid or does not exist.
  Segment Status: The segment might be in a status that does not allow it to be used in the campaign (e.g., inactive or deleted).
  Data Inconsistency: There may be inconsistencies in the data related to the campaign or the segment.
  Missing Authorizations: The user may not have the necessary authorizations to access or modify the segment.
  
  Solution:
  
  
  Check Segment Assignment:
  
  Go to the campaign element in question and verify the segment assignment.
  Ensure that the segment is correctly assigned and is active.
  
  
  
  Validate Segment Status:
  
  Check the status of the segment in the system. Make sure it is active and available for use in campaigns.
  
  
  
  Review Data Consistency:
  
  Look for any inconsistencies in the data related to the campaign and the segment. This may involve checking for missing or incorrect entries.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify the campaign and segment.
  
  
  
  Reassign Segment:
  
  If the segment is incorrect, consider reassigning a valid segment to the campaign element.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on segment assignments and campaign management.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to access campaign management functionalities.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have taken.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTPL_CA001 error message.