How To Fix CRM_MKTPL_CA000 - Campaign element &1 has an incorrect segment assignment

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_CA - Messages for Marketing Planner and Campaign Automation

• Message number: 000

• Message text: Campaign element &1 has an incorrect segment assignment

What causes this issue?

Campaign element &V1& from campaign &V2& is of type <(>,,<)>Direct
Response" and indicates at least one segment of type <(>,,<)>Outbound".
For this campaign element category, only <(>,,<)>Inbound" segments are
allowed.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

If you want to keep this type of campaign element, automatically change
the category to <(>,,<)>Inbound".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_CA000 - Campaign element &1 has an incorrect segment assignment ?

  The SAP error message CRM_MKTPL_CA000 indicates that there is an issue with the segment assignment for a campaign element in the SAP Customer Relationship Management (CRM) module. This error typically arises when the campaign element is not correctly linked to a marketing segment or when the segment assignment does not meet the required criteria.
  Cause:
  
  Incorrect Segment Assignment: The campaign element may be assigned to a segment that is not valid or does not exist.
  Segment Status: The segment may be in a status that does not allow it to be used in the campaign (e.g., inactive).
  Data Inconsistencies: There may be inconsistencies in the data related to the campaign or segment, such as missing or incorrect information.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the segment.
  
  Solution:
  
  
  Check Segment Assignment:
  
  Go to the campaign element in question and verify the segment assignment.
  Ensure that the segment is correctly assigned and is valid.
  
  
  
  Verify Segment Status:
  
  Check the status of the segment to ensure it is active and can be used in campaigns.
  If the segment is inactive, you may need to activate it or create a new segment.
  
  
  
  Review Data Consistency:
  
  Check for any missing or incorrect data in the campaign or segment.
  Ensure that all required fields are filled out correctly.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary permissions to access and modify the campaign and segment.
  If needed, consult with your system administrator to verify and adjust user roles and authorizations.
  
  
  
  Recreate the Segment:
  
  If the segment appears to be corrupted or has issues, consider recreating it from scratch.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on campaign management and segment assignments.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to access campaign management functionalities.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTPL_CA000 error message.