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Message type: E = Error
Message class: CRM_MKTPL_ACT_EXEC - Messages for action execution
Message number: 022
Message text: Status change failed; object not found
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CRM_MKTPL_ACT_EXEC022
- Status change failed; object not found ?The SAP error message CRM_MKTPL_ACT_EXEC022 with the description "Status change failed; object not found" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to change the status of a marketing plan or activity, but the system cannot find the specified object.
Causes:
- Object Deletion: The object (e.g., marketing plan, campaign, or activity) you are trying to change may have been deleted or is no longer available in the system.
- Incorrect Object ID: The ID or reference number of the object you are trying to access may be incorrect or mistyped.
- Authorization Issues: The user may not have the necessary authorizations to access or modify the object.
- Data Consistency Issues: There may be inconsistencies in the database or issues with the data model that prevent the system from locating the object.
- System Configuration: There may be configuration issues in the CRM system that affect how objects are managed or accessed.
Solutions:
- Verify Object Existence: Check if the object you are trying to change still exists in the system. You can do this by searching for the object using its ID or other identifying information.
- Check Object ID: Ensure that you are using the correct ID or reference number for the object. Double-check for any typos or errors.
- Review Authorizations: Ensure that the user has the necessary permissions to access and modify the object. You may need to consult with your SAP security team to verify this.
- Data Consistency Check: Run consistency checks or reports in the CRM system to identify any data issues. You may need to consult with your SAP Basis or technical team for assistance.
- Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages or information that can help diagnose the issue.
- System Configuration Review: If the issue persists, review the system configuration related to marketing activities and objects. This may require the involvement of a functional consultant or SAP support.
Related Information:
If the issue continues after trying the above solutions, it may be beneficial to reach out to SAP support or your internal SAP support team for further assistance.
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