How To Fix CRM_MKTPL_ACT_EXEC022 - Status change failed; object not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_ACT_EXEC - Messages for action execution

  • Message number: 022

  • Message text: Status change failed; object not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_ACT_EXEC022 - Status change failed; object not found ?

    The SAP error message CRM_MKTPL_ACT_EXEC022 with the description "Status change failed; object not found" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to change the status of a marketing plan or activity, but the system cannot find the specified object.

    Causes:

    1. Object Deletion: The object (e.g., marketing plan, campaign, or activity) you are trying to change may have been deleted or is no longer available in the system.
    2. Incorrect Object ID: The ID or reference number of the object you are trying to access may be incorrect or mistyped.
    3. Authorization Issues: The user may not have the necessary authorizations to access or modify the object.
    4. Data Consistency Issues: There may be inconsistencies in the database or issues with the data model that prevent the system from locating the object.
    5. System Configuration: There may be configuration issues in the CRM system that affect how objects are managed or accessed.

    Solutions:

    1. Verify Object Existence: Check if the object you are trying to change still exists in the system. You can do this by searching for the object using its ID or other identifying information.
    2. Check Object ID: Ensure that you are using the correct ID or reference number for the object. Double-check for any typos or errors.
    3. Review Authorizations: Ensure that the user has the necessary permissions to access and modify the object. You may need to consult with your SAP security team to verify this.
    4. Data Consistency Check: Run consistency checks or reports in the CRM system to identify any data issues. You may need to consult with your SAP Basis or technical team for assistance.
    5. Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages or information that can help diagnose the issue.
    6. System Configuration Review: If the issue persists, review the system configuration related to marketing activities and objects. This may require the involvement of a functional consultant or SAP support.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may help you navigate to the object in question.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP documentation related to CRM marketing and activity management for best practices and guidelines.

    If the issue continues after trying the above solutions, it may be beneficial to reach out to SAP support or your internal SAP support team for further assistance.

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