How To Fix CRM_MKTPL713 - Planning account hierarchy node &1 is not assigned to territory &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 713

• Message text: Planning account hierarchy node &1 is not assigned to territory &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL713 - Planning account hierarchy node &1 is not assigned to territory &2 ?

  The SAP error message CRM_MKTPL713 indicates that a planning account hierarchy node is not assigned to a specific territory. This error typically arises in the context of territory management within SAP Customer Relationship Management (CRM) when trying to perform actions related to planning or assignments that involve territories and account hierarchies.
  Cause:
  The error occurs due to one of the following reasons:
  
  Missing Assignment: The specified planning account hierarchy node (e.g., a specific customer or account) is not assigned to the territory you are trying to work with.
  Incorrect Configuration: There may be a configuration issue where the hierarchy node is not properly linked to the territory in the system.
  Data Inconsistency: There could be inconsistencies in the data, such as changes made to the hierarchy or territory that have not been properly updated in the system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Assignments:
  
  Go to the territory management area in SAP CRM.
  Verify if the planning account hierarchy node is assigned to the specified territory. You can do this by navigating to the relevant configuration settings for territories and checking the assignments.
  
  
  
  Assign the Node:
  
  If the node is not assigned, you will need to assign it to the territory. This can typically be done through the territory management interface where you can add the planning account hierarchy node to the desired territory.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings for both the planning account hierarchy and the territory are correct. This may involve checking the hierarchy structure and ensuring that all necessary nodes are included.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that there are no discrepancies in the data related to territories and account hierarchies. This may involve running specific reports or transactions designed to identify and correct inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed steps on managing territories and account hierarchies. This can provide additional insights into the configuration and assignment processes.
  
  
  
  Contact Support:
  
  If the issue persists after checking assignments and configurations, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Territory Management: Understanding how territories are structured and managed in SAP CRM is crucial. Familiarize yourself with the concepts of territories, planning account hierarchies, and their relationships.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to territory management and account hierarchies.
  Training and Documentation: Consider training sessions or documentation on SAP CRM territory management to better understand how to manage and troubleshoot related issues.
  
  By following these steps, you should be able to resolve the CRM_MKTPL713 error and ensure that your planning account hierarchy nodes are correctly assigned to the appropriate territories.