How To Fix CRM_MKTPL715 - Enter a planning account type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 715

• Message text: Enter a planning account type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL715 - Enter a planning account type ?

  The SAP error message CRM_MKTPL715, which states "Enter a planning account type," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user is trying to create or modify a marketing plan or related object, and the system requires a specific account type to be defined.
  Cause:
  The error is triggered when the system expects a planning account type to be specified, but it is either missing or not correctly defined in the transaction you are attempting to execute. This could happen due to:
  
  Missing Input: The user did not enter a planning account type in the relevant field.
  Configuration Issues: The planning account types may not be properly configured in the system.
  Authorization Issues: The user may not have the necessary permissions to access or modify the planning account types.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Enter a Planning Account Type:
  
  Go back to the transaction where the error occurred and ensure that you have entered a valid planning account type in the designated field. This is usually a dropdown or selection field where you can choose from predefined account types.
  
  
  
  Check Configuration:
  
  If you are unsure about the available planning account types, you may need to check the configuration settings in the SAP system. This can typically be done by navigating to the relevant customizing transaction (e.g., SPRO) and checking the settings under Marketing or Planning.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or user guides that pertain to the marketing planning process in your organization. This may provide insights into what planning account types are expected.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary authorizations to access and modify planning account types. If you suspect that this might be an issue, contact your system administrator or SAP security team.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to marketing planning in SAP CRM, as they may provide additional context for where the error is occurring.
  SAP Notes: Search for SAP Notes related to CRM_MKTPL715 for any patches or updates that may address this issue.
  Training: If you are new to SAP CRM, consider undergoing training or workshops that cover marketing planning processes and the use of planning account types.
  
  By following these steps, you should be able to resolve the error and continue with your marketing planning activities in SAP CRM.