How To Fix CRM_MKTPL351 - Status not set to &1; no further processing possible in campaign wizard


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 351

  • Message text: Status not set to &1; no further processing possible in campaign wizard

  • Show details Hide details
  • What causes this issue?

    The status cannot be set to &V1&. You cannot process the campaign
    further in the campaign wizard (for example, by setting the status to
    &V1& or starting campaign execution).

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    You can continue to process the campaign on the standard screen for
    campaign processing (<LS>Campaign</> page).

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL351 - Status not set to &1; no further processing possible in campaign wizard ?

    The SAP error message CRM_MKTPL351 indicates that the status of a marketing campaign is not set to the required value, which prevents further processing in the campaign wizard. This error typically arises in the context of SAP Customer Relationship Management (CRM) when users attempt to execute or modify a marketing campaign that is not in the correct status.

    Cause:

    The error occurs when:

    1. The campaign status is not set to a valid state that allows further processing (e.g., "In Process" or "Released").
    2. The campaign may be in a status that is either inactive or not yet approved.
    3. There may be missing prerequisites or configurations that need to be addressed before the campaign can proceed.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Campaign Status:

      • Navigate to the campaign in question and check its current status.
      • Ensure that the status is set to one that allows processing (e.g., "In Process" or "Released").
    2. Change Status:

      • If the status is incorrect, change it to the appropriate status. This can usually be done in the campaign management area of SAP CRM.
      • Ensure that all necessary approvals are in place if the status requires them.
    3. Review Campaign Configuration:

      • Check if all required fields and configurations for the campaign are completed.
      • Ensure that all prerequisites for the campaign are met.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific status definitions and requirements for marketing campaigns.
    5. User Authorizations:

      • Ensure that you have the necessary authorizations to change the status of the campaign. Lack of permissions can also lead to this error.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might provide additional insights or patches related to this error.
    • Transaction Codes: Familiarize yourself with transaction codes related to campaign management (e.g., CRMD_ORDER, CRMD_ORDERADM_H).
    • User Training: Ensure that users involved in campaign management are adequately trained on the status management and processing of campaigns in SAP CRM.

    By following these steps, you should be able to resolve the CRM_MKTPL351 error and continue with your campaign processing.

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