How To Fix CRM_MKTPL352 - No further processing possible in campaign wizard


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 352

  • Message text: No further processing possible in campaign wizard

  • Show details Hide details
  • What causes this issue?

    Preparation for campaign execution failed. You cannot process the
    campaign further in the campaign wizard (for example, by starting
    campaign execution).

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    You can continue to process the campaign on the standard screen for
    campaign processing (<LS>Campaign</> page).

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL352 - No further processing possible in campaign wizard ?

    The SAP error message CRM_MKTPL352 ("No further processing possible in campaign wizard") typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the campaign data or configuration that prevents the campaign wizard from proceeding.

    Causes:

    1. Incomplete Data: Required fields or data for the campaign might be missing or incomplete.
    2. Invalid Configuration: The campaign might be configured incorrectly, such as invalid target groups or marketing attributes.
    3. Authorization Issues: The user may not have the necessary authorizations to perform actions in the campaign wizard.
    4. System Errors: There could be underlying system issues or bugs that are causing the campaign wizard to fail.
    5. Inconsistent Data: Data inconsistencies in the marketing attributes or target groups can lead to this error.

    Solutions:

    1. Check Required Fields: Ensure that all mandatory fields in the campaign are filled out correctly. Review the campaign details for any missing information.
    2. Validate Configuration: Review the configuration of the campaign, including target groups and marketing attributes, to ensure they are set up correctly.
    3. User Authorizations: Verify that the user has the necessary authorizations to create or modify campaigns. Consult with your SAP security team if needed.
    4. Review Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue.
    5. Data Consistency Check: Run consistency checks on the data used in the campaign to identify any discrepancies or issues.
    6. SAP Notes and Support: Look for relevant SAP Notes that might address this specific error. If the issue persists, consider reaching out to SAP support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing campaigns and CRMD_ORDERADM_H for accessing campaign administration.
    • Documentation: Review SAP documentation related to campaign management in CRM for best practices and troubleshooting tips.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the issue causing the CRM_MKTPL352 error in the campaign wizard.

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