How To Fix CRM_MKTPL340 - Account &1 contains blocked business partner &2 and cannot be used

CRM_MKTPL340 - Overview

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 340

• Message text: Account &1 contains blocked business partner &2 and cannot be used

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL340 - Account &1 contains blocked business partner &2 and cannot be used ?

  The SAP error message CRM_MKTPL340 indicates that a specific account (business partner) is blocked and cannot be used in the context of a marketing plan or related activities. This error typically arises in the SAP Customer Relationship Management (CRM) module when trying to perform actions involving business partners that have been marked as blocked.
  
  Cause:
  
  Blocked Business Partner: The primary cause of this error is that the business partner (BP) referenced in the error message is blocked in the system. This could be due to various reasons, such as:
  The business partner has been marked as inactive or blocked by a user.
  The business partner has outstanding issues or compliance concerns that require blocking.
  The business partner is not allowed to participate in certain activities due to internal policies.
  
  
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Business Partner Status:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner number