How To Fix CRM_MKTPL335 - Trade promotion &1 cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 335

• Message text: Trade promotion &1 cannot be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL335 - Trade promotion &1 cannot be deleted ?

  The SAP error message CRM_MKTPL335, which states "Trade promotion &1 cannot be deleted," typically occurs in the context of managing trade promotions within the SAP Customer Relationship Management (CRM) module. This error can arise due to several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Active Status: The trade promotion you are trying to delete may be in an active status or currently being used in transactions, making it non-deletable.
  Dependencies: There may be dependencies or linked documents (like sales orders, invoices, etc.) associated with the trade promotion that prevent its deletion.
  Authorization Issues: The user may not have the necessary authorizations to delete the trade promotion.
  System Configuration: Certain configurations in the system may restrict the deletion of trade promotions based on business rules or settings.
  
  Solutions:
  
  Check Status: Verify the status of the trade promotion. If it is active, you may need to change its status to inactive or complete any ongoing transactions before attempting to delete it.
  Review Dependencies: Look for any linked documents or dependencies that might be preventing the deletion. You may need to delete or unlink these documents first.
  Authorization Check: Ensure that you have the necessary permissions to delete trade promotions. If not, contact your system administrator to obtain the required authorizations.
  Consult Documentation: Review the SAP documentation or help files related to trade promotions for any specific guidelines or restrictions on deletion.
  Use Transaction Codes: Utilize relevant transaction codes (like CRMD_ORDER or similar) to navigate to the trade promotion and check its details.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches that might address this issue.
  Transaction Codes: Familiarize yourself with transaction codes related to trade promotions, such as CRMD_ORDER, to manage and troubleshoot promotions effectively.
  User Roles: Review user roles and authorizations in the SAP system to ensure compliance with security policies.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.