How To Fix CRM_MKTPL336 - Campaign Element Template &1 cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 336

• Message text: Campaign Element Template &1 cannot be deleted

What causes this issue?

The Campaign Element Template cannot be deleted because it has already
been used to create new Campaign Elements.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL336 - Campaign Element Template &1 cannot be deleted ?

  The SAP error message CRM_MKTPL336 indicates that a campaign element template cannot be deleted. This error typically arises in the context of SAP Customer Relationship Management (CRM) when attempting to delete a campaign element template that is either in use or has dependencies that prevent its deletion.
  Causes:
  
  Active Usage: The campaign element template is currently being used in one or more active campaigns or marketing plans.
  Dependencies: There may be other objects or elements that depend on the campaign element template, preventing its deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the template.
  System Settings: Certain system settings or configurations may restrict the deletion of templates.
  
  Solutions:
  
  Check Usage: Verify if the campaign element template is being used in any active campaigns. If it is, you will need to either deactivate those campaigns or remove the template from them before attempting to delete it.
  Review Dependencies: Look for any dependencies related to the campaign element template. This can include linked marketing plans, other templates, or related objects. Resolve these dependencies before deletion.
  Authorization Check: Ensure that the user attempting to delete the template has the necessary authorizations. If not, contact your system administrator to grant the required permissions.
  System Configuration: Review the system settings to see if there are any restrictions on deleting campaign element templates. Consult with your SAP Basis or configuration team if necessary.
  Use Transaction Codes: Utilize relevant transaction codes (like CRMD_ORDER or CRMD_ORDERADM_H) to check the status of the campaign element template and its usage.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  Documentation: Refer to the SAP Help Portal for documentation on campaign management and templates to understand the proper procedures for managing campaign elements.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.