How To Fix CRM_MKTPL196 - Product &1 will removed; product status is now 'Deleted'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 196

• Message text: Product &1 will removed; product status is now 'Deleted'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL196 - Product &1 will removed; product status is now 'Deleted' ?

  The SAP error message CRM_MKTPL196 indicates that a product in the SAP Customer Relationship Management (CRM) system is being marked for deletion. The message states that the product with the specified identifier (&1) will be removed because its status has been changed to 'Deleted'. 
  Cause:
  
  
  Product Status Change: The primary cause of this error is that the product's status has been changed to 'Deleted'. This can happen due to various reasons, such as:
  
  Manual deletion by a user.
  A batch job or process that cleans up inactive or obsolete products.
  A business process that requires the product to be marked as deleted.
  
  
  
  Data Integrity Issues: Sometimes, the product may be linked to other objects (like sales orders, marketing campaigns, etc.), and if those links are not properly managed, it can lead to inconsistencies.
  
  
  Configuration Issues: There may be configuration settings in the CRM system that dictate how products are managed, including their lifecycle and deletion processes.
  
  
  Solution:
  
  
  Check Product Status: Verify the status of the product in the system. If it is indeed marked as 'Deleted', you may need to change it back to an active status if it should not have been deleted.
  
  
  Review Change Logs: Look at the change logs or audit trails to see who or what process changed the product status. This can help identify if it was an unintended action.
  
  
  Restore Product: If the product was deleted in error, you may need to restore it. This can often be done through the product management interface in SAP, depending on your system's configuration.
  
  
  Data Consistency Check: Ensure that there are no inconsistencies in the data related to the product. Check for any dependencies or links to other objects that may need to be addressed.
  
  
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific instructions on handling deleted products in your version of SAP CRM.
  
  
  User Training: If the deletion was due to user error, consider providing additional training to users on how to manage product statuses properly.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to product management and deletion processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like CRMD_ORDER, CRMD_ORDERADM_H) that can help you manage products and their statuses.
  Customization: If your organization has customized the CRM system, consult with your technical team to understand any specific configurations that may affect product status management.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.