How To Fix CRM_MKTPL197 - Product &1 was removed and its product category was changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 197

• Message text: Product &1 was removed and its product category was changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL197 - Product &1 was removed and its product category was changed ?

  The SAP error message CRM_MKTPL197 indicates that a product has been removed from a marketing plan or a related structure, and its product category has been changed. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there are inconsistencies or changes in the product data that affect marketing planning.
  Cause:
  
  Product Removal: The product specified in the error message has been removed from the marketing plan or the relevant product list.
  Category Change: The product's category has been altered, which may not align with the existing marketing plan or campaign.
  Data Inconsistency: There may be inconsistencies in the product master data or marketing plan configuration.
  Authorization Issues: Sometimes, the user may not have the necessary permissions to view or modify the product in the marketing plan.
  
  Solution:
  
  Check Product Status: Verify if the product is still active and available in the system. If it has been removed, you may need to add it back or select a different product.
  Review Product Category: Ensure that the product category is correctly assigned and matches the requirements of the marketing plan. If it has changed, update the marketing plan accordingly.
  Update Marketing Plan: If the product is no longer relevant, consider updating the marketing plan to reflect the current product offerings.
  Data Consistency Check: Run consistency checks on the product master data and marketing plan to identify any discrepancies.
  Authorization Check: Ensure that you have the necessary permissions to access and modify the product and marketing plan. If not, contact your system administrator for assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to access and manage marketing plans and product data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Documentation: Refer to the SAP Help Portal for detailed documentation on managing marketing plans and product categories in SAP CRM.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data setup in your SAP environment.