How To Fix CRM_MKTPL181 - Hierarchy is blocked in SAP NetWeaver BI

CRM_MKTPL181 - Overview

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 181

• Message text: Hierarchy is blocked in SAP NetWeaver BI

What causes this issue?

An error occurred while saving data in SAP NetWeaver BI.
The hierarchy in SAP NetWeaver BI was locked by another process.

System Response

The data was not saved in SAP NetWeaver BI.

How to fix this error?

Save the data again later.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_MKTPL181 - Details

• The SAP error message CRM_MKTPL181 indicates that a hierarchy is blocked in the SAP NetWeaver Business Intelligence (BI) system. This error typically arises when there are issues related to the hierarchy structure used in marketing planning or reporting.
  
  Cause:
  
  Hierarchy Locking: The hierarchy might be locked due to ongoing processes, such as data uploads, changes, or maintenance activities.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the hierarchy.
  Data Consistency: There may be inconsistencies in the hierarchy data that prevent it from being used.
  Technical Issues: There could be technical problems in the BI system or the underlying database that are causing the hierarchy to be blocked.
  
  
  Solution:
  
  Check Hierarchy Status: Verify the status of the hierarchy in the SAP system. You can do this by navigating to the relevant transaction (e.g., transaction code CRMD_ORDER or CRMD_ORDERADM_H) and checking if the hierarchy is indeed blocked.
  Unlock the Hierarchy: If the hierarchy is