How To Fix CRM_MKTPL179 - Sales area &1 is not valid for account &2 and employee responsible &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 179

• Message text: Sales area &1 is not valid for account &2 and employee responsible &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL179 - Sales area &1 is not valid for account &2 and employee responsible &3 ?

  The SAP error message CRM_MKTPL179 indicates that there is an issue with the sales area configuration for a specific account and the employee responsible. This error typically arises in the context of CRM (Customer Relationship Management) when trying to perform actions related to marketing or sales activities.
  Cause:
  
  Invalid Sales Area: The sales area specified in the transaction does not exist or is not valid for the account in question.
  Account Configuration: The account (customer or vendor) may not be assigned to the specified sales area.
  Employee Assignment: The employee responsible may not be authorized or may not have the necessary assignments in the context of the specified sales area.
  Data Inconsistency: There may be inconsistencies in the master data related to the account or the sales area.
  
  Solution:
  
  
  Check Sales Area Configuration:
  
  Go to the transaction code OVX5 (or the relevant transaction for your version) to check the sales area configuration.
  Ensure that the sales area exists and is correctly set up.
  
  
  
  Verify Account Assignment:
  
  Use transaction code BP (Business Partner) to check the account details.
  Ensure that the account is assigned to the correct sales area. You can do this by navigating to the "Sales Area" tab in the business partner master data.
  
  
  
  Review Employee Responsible:
  
  Check the employee responsible's assignment to the sales area. This can be done in the employee master data (transaction code PA20 or PA30).
  Ensure that the employee has the necessary roles and authorizations to work with the specified sales area.
  
  
  
  Data Consistency Check:
  
  Run any relevant consistency checks or reports to identify and resolve data inconsistencies.
  You may also want to check for any recent changes in configuration or master data that could have led to this issue.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM and sales area configuration for any additional insights or updates.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, OVX5, PA20, and PA30.
  SAP Notes: Search for SAP Notes related to CRM_MKTPL179 for any specific patches or updates that may address this error.
  User Authorizations: Ensure that the user has the necessary authorizations to access and modify the relevant data.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_MKTPL179 error message.