How To Fix CRM_MKTPL180 - ID contains invalid characters

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 180

• Message text: ID contains invalid characters

What causes this issue?

The identification contains invalid characters '*' and '%'. This should
not happen.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The data could not be saved.

How to fix this error?

Select an identification that satisfies the rules above.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL180 - ID contains invalid characters ?

  The SAP error message CRM_MKTPL180 indicates that the ID you are trying to use contains invalid characters. This error typically occurs in the context of marketing planning or related activities within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error is triggered when the ID (such as a marketing plan ID, campaign ID, or similar identifier) includes characters that are not allowed by the system. Common causes include:
  
  Special characters (e.g., @, #, $, %, &, etc.)
  Spaces or leading/trailing spaces
  Non-alphanumeric characters
  Incorrect formatting or length of the ID
  
  Solution:
  To resolve the error, you should:
  
  
  Check the ID: Review the ID you are trying to use and ensure it only contains valid characters. Typically, valid characters include:
  
  Alphanumeric characters (A-Z, a-z, 0-9)
  Underscores (_) or hyphens (-) if allowed by your system configuration.
  
  
  
  Remove Invalid Characters: If you find any invalid characters, remove or replace them with valid ones.
  
  
  Check Length: Ensure that the ID meets the length requirements specified by your SAP configuration. If the ID is too long or too short, adjust it accordingly.
  
  
  Consult Documentation: Refer to your organization's SAP documentation or guidelines for naming conventions related to IDs in the CRM module.
  
  
  Test Again: After making the necessary changes, try to save or process the ID again to see if the error persists.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific updates or patches related to this error message. Sometimes, there may be known issues or additional guidance provided by SAP.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you manage marketing plans or campaigns (e.g., CRMD_ORDER, CRMD_ORDERADM_H).
  User Roles and Authorizations: Ensure that you have the necessary permissions to create or modify IDs in the CRM system, as restrictions may also lead to errors.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.