How To Fix CRM_MKTPL183 - Gaps or overlaps between date &1 and date &2 are not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 183

• Message text: Gaps or overlaps between date &1 and date &2 are not permitted

What causes this issue?

Gaps or overlaps between intervals that are part of a buying pattern
interval are not allowed when a planning profile group that allows
forecasts is assigned to the marketing object.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure that the maximum end date of all additional intervals of the
type <ZK>Pre-dip</> is equal to or one minute before the earliest start
date of all additional intervals of the type <ZK>Purchase time</>.
Make sure that the maximum end date of all additional intervals of the
type <ZK>Purchase time</> is equal to or one minute before the earliest
start date of all additional intervals of the type <ZK>Post-dip</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL183 - Gaps or overlaps between date &1 and date &2 are not permitted ?

  The SAP error message CRM_MKTPL183 indicates that there are gaps or overlaps in the date ranges defined for marketing plans or campaigns. This error typically occurs when you are trying to create or modify a marketing plan, and the date ranges you have specified conflict with existing date ranges in the system.
  Cause:
  
  Overlapping Dates: The start and end dates of the new marketing plan or campaign overlap with those of an existing plan or campaign.
  Gaps in Dates: There may be a requirement for continuous date ranges, and the new dates create a gap with existing entries.
  Validation Rules: The system has validation rules that prevent overlapping or non-continuous date ranges to ensure proper planning and execution of marketing activities.
  
  Solution:
  
  Check Existing Date Ranges: Review the existing marketing plans or campaigns to identify any overlaps or gaps. You can do this by navigating to the relevant transaction or report that lists marketing plans.
  Adjust Dates: Modify the start and end dates of your new marketing plan or campaign to ensure they do not overlap with existing entries. Ensure that the new dates are continuous with the existing ones if required.
  Consult Documentation: Refer to the SAP documentation or help files related to marketing planning for specific rules regarding date ranges.
  Use Transaction Codes: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view and manage marketing plans and campaigns.
  Seek Help from SAP Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches that might address this issue.
  Configuration Settings: Review the configuration settings in the SAP CRM system related to marketing planning to understand any specific rules that might be enforced.
  User Training: Ensure that users involved in creating marketing plans are trained on the importance of date management and the implications of overlapping or non-continuous date ranges.
  
  By following these steps, you should be able to resolve the CRM_MKTPL183 error and successfully manage your marketing plans in SAP.