How To Fix CRM_MKTPL184 - Sold-to party &1 is invalid; sold-to party must belong to target group &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 184

• Message text: Sold-to party &1 is invalid; sold-to party must belong to target group &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL184 - Sold-to party &1 is invalid; sold-to party must belong to target group &2 ?

  The SAP error message CRM_MKTPL184 indicates that the sold-to party (customer) specified in a marketing plan or campaign does not belong to the target group defined for that marketing activity. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to execute a marketing activity that involves specific target groups.
  Cause:
  
  Invalid Sold-to Party: The sold-to party (customer) you are trying to use is not included in the target group you have specified.
  Target Group Configuration: The target group may not be correctly configured to include the sold-to party.
  Data Inconsistency: There may be inconsistencies in the data, such as the sold-to party being inactive or not properly assigned to the target group.
  Segmentation Issues: The segmentation criteria used to define the target group may not encompass the sold-to party.
  
  Solution:
  
  
  Check Target Group Membership:
  
  Verify that the sold-to party is indeed a member of the target group. You can do this by navigating to the target group in the SAP CRM system and checking its members.
  
  
  
  Update Target Group:
  
  If the sold-to party is not part of the target group, you may need to add it. This can be done through the target group management functionality in SAP CRM.
  
  
  
  Review Segmentation Criteria:
  
  Ensure that the segmentation criteria used to define the target group are correctly set up to include the sold-to party. Adjust the criteria if necessary.
  
  
  
  Check Customer Status:
  
  Make sure that the sold-to party is active and has the necessary attributes to be included in the target group.
  
  
  
  Recreate Target Group:
  
  If there are significant issues with the target group, consider recreating it to ensure that it accurately reflects the intended members.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on managing target groups and sold-to parties.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER for managing marketing activities or CRMD_ORDERADM_H for accessing order management.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify target groups and customer data.
  
  By following these steps, you should be able to resolve the error and successfully associate the sold-to party with the appropriate target group in your SAP CRM system.