How To Fix CRM_MKTPL164 - Condition maintenance not possible; delta download acct hier. inactive

CRM_MKTPL164 - Overview

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 164

• Message text: Condition maintenance not possible; delta download acct hier. inactive

What causes this issue?

Maintenance of condition records for business partners as hierarchy
nodes is only possible if the delta download of the SAP ECC business
hierarchy to the business partner group hierarchy is active.

System Response

The system does not allow maintenance of the condition records.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check the Customizing settings for <DS:SIMG.CRM_BP_HIER3>Activate delta
download</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL164 - Condition maintenance not possible; delta download acct hier. inactive ?

  The SAP error message CRM_MKTPL164 indicates that there is an issue with condition maintenance in the context of delta downloads for account hierarchies. This error typically arises when the system attempts to perform a delta download for account hierarchies, but the necessary condition maintenance is not active or properly configured.
  
  Cause:
  
  Inactive Condition Maintenance: The primary cause of this error is that the condition maintenance for the account hierarchy is not active. This can happen if the relevant settings or configurations have not been properly set up in the system.
  Missing Configuration: There may be missing or incorrect configuration settings in the CRM system that prevent the delta download from being executed.
  Transport Issues: If the configuration was recently transported from another system, it may not have been activated correctly.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the condition maintenance settings.
  
  
  Solution:
  
  
  Activate Condition Maintenance:
  
  Go to the relevant transaction