How To Fix CRM_MKTPL163 - Product &1 was added due to changed sales area data

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 163

• Message text: Product &1 was added due to changed sales area data

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

If you change the sales area of a trade promotion, the system checks the
product assignments for distribution chain-specific product hierarchies
or product groups. The system automatically adds products that are valid
for the new sales area to the trade promotion.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL163 - Product &1 was added due to changed sales area data ?

  The SAP error message CRM_MKTPL163 indicates that a product was added to a marketing plan or campaign due to changes in the sales area data. This typically occurs in the context of SAP Customer Relationship Management (CRM) when there are modifications to the sales area (such as sales organization, distribution channel, or division) that affect the product's availability or eligibility for the marketing plan.
  Cause:
  
  Changes in Sales Area Data: The primary cause of this error message is that the sales area data for the product has been modified. This could include changes to the sales organization, distribution channel, or division that the product is associated with.
  Product Availability: The product may not have been included in the marketing plan initially, but due to the changes in the sales area, it now qualifies to be part of the marketing activities.
  Configuration Issues: There may be configuration settings in the CRM system that dictate how products are included in marketing plans based on sales area data.
  
  Solution:
  
  Review Sales Area Changes: Check the changes made to the sales area data for the product. Ensure that the modifications are intentional and correct.
  Validate Product Inclusion: If the product was added to the marketing plan unexpectedly, verify whether it should indeed be included based on the new sales area data.
  Adjust Marketing Plan: If necessary, adjust the marketing plan to reflect the correct products. You may want to remove the product if it should not be part of the plan.
  Consult Documentation: Review SAP documentation or help resources for specific guidelines on managing products in marketing plans and how sales area data impacts this.
  Check Configuration: If this behavior is not desired, check the configuration settings in the CRM system to see if there are rules or settings that need to be adjusted to prevent automatic inclusion of products based on sales area changes.
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Look for specific SAP Notes related to CRM_MKTPL163 for any known issues or additional guidance.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with marketing plans, product management, and sales area configuration.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to address the CRM_MKTPL163 error message effectively.