How To Fix CRM_MKTPL122 - Product & is invalid in assigned sales area


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

  • Message number: 122

  • Message text: Product & is invalid in assigned sales area

  • Show details Hide details
  • The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    What causes this issue?

    The product you are trying to enter is not valid for this particular
    sales area.

    System Response

    How to fix this error?

    Choose another product that belongs to this sales area.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL122 - Product & is invalid in assigned sales area ?

    The SAP error message CRM_MKTPL122 indicates that a product is invalid in the assigned sales area. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to perform operations related to marketing or sales activities involving a product that is not valid for the specified sales area.

    Cause:

    1. Product Not Assigned to Sales Area: The product may not be assigned to the sales area (which consists of the sales organization, distribution channel, and division) you are trying to use.
    2. Product Status: The product may be inactive or not released for sales in the specified sales area.
    3. Sales Area Configuration: There may be issues with the configuration of the sales area itself, such as missing or incorrect settings.
    4. Master Data Issues: There could be issues with the master data of the product or the sales area, such as missing entries or incorrect data.

    Solution:

    1. Check Product Assignment:

      • Go to the product master data in SAP and check if the product is assigned to the correct sales area.
      • You can do this by navigating to the product in the SAP GUI and checking the sales area data.
    2. Activate Product:

      • Ensure that the product is active and available for sales. If it is inactive, you may need to activate it.
    3. Review Sales Area Configuration:

      • Check the configuration of the sales area in the system. Ensure that all necessary settings are correctly defined.
      • You can do this by navigating to the relevant configuration settings in the SAP IMG (Implementation Guide).
    4. Update Master Data:

      • If there are any discrepancies in the master data, update the necessary fields to ensure that the product is valid for the sales area.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed information on the specific error and its resolution.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: You may use transaction codes like MM03 (Display Material), CRM_MKTPL (Marketing Planning), or OVX5 (Define Sales Area) to check and manage product and sales area data.
    • SAP Notes: Check for any relevant SAP Notes that might address known issues related to this error message.
    • User Authorizations: Ensure that you have the necessary authorizations to view and modify product and sales area data.

    By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.

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