How To Fix CRM_MKTPL124 - Free product & is invalid

CRM_MKTPL124 - Overview

• Message type: E = Error

• Message class: CRM_MKTPL - CRM Marketing: Marketing Planning Messages

• Message number: 124

• Message text: Free product & is invalid

What causes this issue?

The product does not exist or the product ID is not unique.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the <LS>Product </>assignment block, you can search for the product
you want to use.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_MKTPL124 - Details

• The SAP error message CRM_MKTPL124 indicates that a free product is invalid in the context of a marketing plan or campaign. This error typically arises when there is an attempt to use a product that is marked as free but does not meet the necessary criteria or is not properly configured in the system.
  Causes:
  
  Product 
  Configuration Issues: The product may not be correctly set up in the system. This includes missing or incorrect master data.
  Invalid Status: The product might be in a status that does not allow it to be used in marketing plans (e.g., inactive or deleted).
  Missing Validity Dates: The product may not have valid start and end dates for its availability.
  Incorrect Assignment: The product may not be assigned to the correct marketing plan or campaign.
  Authorization Issues: The user may not have the necessary permissions to access or use the product.
  
  Solutions:
  
  Check Product Master Data: Verify that the product is correctly